At Fairyboutique, we understand that sometimes a purchase may not be as perfect as you expected. To ensure a stress-free experience, we've created a simple and efficient return and refund process. Your satisfaction is our priority, and we aim to provide you with a seamless shopping journey.  

Return Process – Simple and Hassle-Free  

If you find that you need to return an item, you can do so within 48 hours of receiving your order. Please ensure the following:   
 

• The item is unused, undamaged, and in its original packaging.  
• All tags, invoices, and packaging are intact.  
• Retain the original packaging until you are sure about your purchase.  

How to Initiate a Return?  

Returning an item is easy. Simply follow one of these methods within 48 hours of delivery:   
 

• Email Support: Reach out to our customer support team at Unique Picks with your order details.  
• Online Request: Log into your account on Fairyboutique and select the return option.  
• Our team will assist you throughout the process to ensure a smooth return experience.   
   

Refund Process – Transparent and Timely   
 

We believe in keeping the process clear and straightforward. Once we receive the returned item and it passes our quality check, we will initiate the refund immediately. Here’s what you can expect:   
 

Refunds are processed within 5 to 7 business days after we receive the returned item.   
 

The refunded amount will be credited back to your original payment method.  

Refund Eligibility Guidelines  

To maintain the high quality of our products, we can only offer refunds for items that are in their original, unused condition. Items showing signs of wear, damage, or misuse will not be eligible for a refund.  

Non-Returnable Items  

For reasons related to hygiene and safety, certain items cannot be returned. Please review the following list before making a purchase:   
 

Innerwear & Lingerie – Due to hygiene standards, these items cannot be returned.   
 

Swimwear & Activewear – Items that directly contact the skin are non-returnable.   
 

Clearance & Sale Items – Products purchased on sale or during clearance events are final sale and not eligible for returns.  

Need Assistance? We’re Here to Help!  

If you have any questions or require assistance, our customer support team is ready to assist you. Please don’t hesitate to email us at Unique Picks, and we will ensure your shopping experience remains easy, enjoyable, and worry-free.   
 

Thank you for choosing Fairyboutique. We value your trust and are dedicated to providing you with the best fashion shopping experience!