At Fairyboutique, we understand that plans can change unexpectedly, and you may need to cancel your order. To ensure a smooth experience, we've designed our cancellation process to be straightforward and hassle-free, so you can shop with confidence.
We process and ship orders quickly to ensure you receive your fashion selections as soon as possible. However, cancellations are only permitted before an order is packed or dispatched. Once your order has been prepared for shipment, cancellation is no longer possible.
Custom & Personalized Items – Once production has commenced, these orders cannot be canceled.
Sale & Promotional Orders – Certain discounted or promotional items may have specific cancellation conditions, which will be communicated to you during checkout.
To verify whether your order can still be canceled, please log into your account or contact our customer support team promptly. The sooner you reach out, the higher the chance of successfully canceling the order.
Canceling an order is simple. Please follow these steps:
If you encounter any issues, our support team is available to assist you. Please note that cancellations can only be processed before the order is packed or dispatched.
Once your cancellation request is approved, we will initiate a refund to your original payment method. Please allow a few business days for the refund to be processed, as the timing may vary depending on your bank or payment provider. Should you have any questions or need updates, feel free to contact our customer support team.
If you have any questions regarding order cancellations, we are happy to assist you. Please reach out to us at Unique Picks, and our dedicated support team will guide you through the process.
At Fairyboutique, your satisfaction is our priority. We are committed to making your shopping experience simple, secure, and hassle-free.